Classic bait and switch. I brought my car in by tow truck due the extremely obvious and loud grinding noise it started making after last winters snowstorm. Brian called later to say they couldn’t find a sound. I explained that you can’t miss it. He then calls back, says they found it, some bent plate and it was fixed!! Then he proceeded to sell me in new brakes and oil service. I grilled him about whether it was truly fixed so easily (because it sounds way worse than some rubbing plate). I knew I couldn’t afford to do the brakes if there was some underlying issue. He assured me that yes it was obvious and yes they fixed it. So then I get a call after the $640 worth of work and it turns out they test drove it and found a “new” sound, like a whirring from the gearbox at “high speeds”. This “new” sound was something beyond what you can fix at your shop, so I would have to take it to a specialist. i asked if it was safe to drive, he said emphatically yes. I went to pick up the car, paid the bill, and within 2 minutes of driving I hear the exact grinding churning sound that I had it towed to your shop to have looked at. Your team totally failed this one.

My experience with Eurasian was excellent..from the time I walked through the door, to when my car was finished, was professional and prompt. I will be back in 6 months for another oil change. Thank you!

You can never get tired of great service at EuroAsian.

We have used Euro- Asian for 12 years. They have always been super helpful and super honest, going out of their way to assist. We are customers for life.

Since I moved to Eugene 5 years ago, I have come to Euro Asian Auto Repair, and I have been impressed by the high quality of service and the professionalism, courtesy, and kindness of the employees. This Monday when I came to have my oil changed, I was impressed five fold. I had forgotten to bring my Senior Bus Pass and also any dollars and change for the bus ride home. I was so happy that Mr. Rode himself gave me a ride home. We had a very enjoyable and useful conversation during the ride to my home. (It was useful because he gave me some good advice and encouragement for a problem I'm having with my apartment owners.) When I had dropped off my car, I also mentioned that the clock in my dashboard had become separated from its encasement and fallen back into the dashboard. When I came back to pick up my car, I was told that this clock had been fixed .... for free!!! I was so happy! Mr. Rode told me that this shop has been in business for 45 years, and he also told me one reason (besides the great service you provide) is because "we own our mistakes". I was so impressed by this phrase that I borrowed it and used it in a letter I have written to the management of the apartment building I live in. Thank you so much, Mr. Rode and Euro Asian Auto. If every shop, store, and company operated their businesses like Euro Asian Auto Repair does, we would be truly a great country!!!

Perfection.

As usual service was excellent.

I found Brian at Euro-Asian to be courteous, responsive from the first phone call, and helpful. Under warranty I had to drive to Portland for service and could not be more pleased to find a local business to trust with my vehicle. It runs like new after the service and the cost of the service was quite modest. Thank you for the security that comes with driving a reliable vehicle.

I trust EuroAsian Automotive. They are direct, honest, efficient, and skilled experts. Unlike other shops in town where the work was incomplete or caused new problems, EuroAsian completes the work perfectly the first time. EuroAsian has performed several repairs/maintenance on my 2007 CRV over the past 6 years and always did excellent work. I have referred many people to EuroAsian because I know they consistently provide honest, fair, highly skilled service. Thank you!

Definitely, feel they are dependable and have fair prices. The only shop I use.